Contact Information
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General Inquiries
Have a question? Please see our Frequently Asked Questions section for quick answers to the questions asked most by our customers.
If your question is still not answered, please contact us by using our General Inquiries form, or by calling us at one of our numbers below.
Wish to email or call a Customer Service Representative directly? Please do so by using the contact information below.
Auto Insurance
Please visit one of our two Autoplan offices to purchase your Autoplan insurance and your comprehensive insurance.
Hastings Office (between Willingdon & Alpha)
Highgate Office (at Highgate Village on Kingsway)
Locations
Head Office / Commercial Office
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| NEW Address |
201-4580 Hastings Street
Burnaby, BC V5C 2K4 |
| Telephone |
(604) 659-3130 |
| Toll-Free |
1-800-663-3739 |
| Fax |
(604) 255-7373 |
| Toll-Free Fax |
1-866-362-0988 |
| General E-mail |
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| Claims |
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| Customer Service |
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| Commercial Sales |
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| Commercial Service |
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| Personnel |
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| Accounting |
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Location Map &
Driving Directions |
Hastings Office (between Willingdon & Alpha) |
| NEW Address |
4586 Hastings Street
Burnaby, BC V5C 2K4 |
| Telephone |
(604) 659-4800 |
| Toll-Free |
1-800-663-3739 |
| Fax |
(604) 255-7373 |
| Toll-Free Fax |
1-866-362-0988 |
| E-mail |
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| Hours |
Mon - Fri: 9:00 am to 9:00 pm
Sat: 9:00 am to 5:00 pm |
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Location Map &
Driving Directions |
Highgate Office (at Highgate Village on Kingsway) |
| Address |
115 - 7155 Kingsway
Burnaby, BC V5E 2V1 |
| Telephone |
(604) 659-4300 |
| Toll-Free |
1-800-663-3739 |
| Fax |
(604) 526-1890 |
| Toll-Free Fax |
1-866-362-0988 |
| E-mail |
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| Hours |
Mon - Fri: 9:00 am to 9:00 pm
Sat: 9:00 am to 5:00 pm |
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Location Map &
Driving Directions |
Contact us to discuss your needs,
or request a quote online